to automate manufacturing workflows and CRM with
Manufacturing Workflow Map
Director of SCM
Product lifecycle management
Reduce product development time, and increase margins by streamlining design, production, deployment, and maintenance workflows.
Elevate operational performance by managing, tracking, and allocating resources while keeping inventory data in sync between multiple divisions.
Work order management
Streamline day-to-day operations by effectively managing work orders, schedules, documents, and maintenance tasks.
Have full visibility into your real-time and historical performance data based on a 360 degree view of your production assets and workflows.
Omnichannel case management
Streamline customer and partner support via omnichannel helpdesk and self-service portals, ensure fast problem resolution and feedback loop.
Warranty management and parts replacement
Improve customer satisfaction by automating warranty processes and reducing the time for processing claims.
Dispatching and work orders
Assign work orders, coordinate schedules of field reps, and keep in touch with your customers via integrated scheduling, dispatching, and communication tools.
Minimize time and effort for product returns by managing returns, recalls, and refunds via a single customer support system.
Channel rebates and MDFs
Boost your NPS by automating workflows for managing satisfaction surveys, feedback analysis, and follow ups.
Supply Chain Management
Supply chain planning & tracking
Ensure that all product input is properly timed and tracked, automate distribution workflows, and minimize production downtime via automated delivery processes.
Shipment lifecycle management
Automate shipment scheduling to avoid delays, track goods and fleet en route, and keep your inventory and delivery data in sync.
Inventory planning & control
Automate product data sharing and syncronization between multiple divisions, and avoid over-/understocking in warehouses.
Risk & Compliance Management
Customer privacy management
Implement personal data compliance workflows in accordance with the industry’s best practices and data privacy regulations (GDPR, CCPA, etc.).
Regulatory compliance control
Ensure regulatory compliance across the organization via centralized management of regulatory documents, compliance plans, employee policies, etc.
Legal case management
Streamline management of legal cases, ensure unified format for documents, and optimize legal-related workflows and collaboration process.
Track, monitor, and manage certification processes throughout the entire organization to ensure regulatory compliance.
Manage audit workflows across all required financial, physical, and legal assets within your organization.
Implement unified and transparent HR workflows for efficient employee management, including hiring, onboarding, development, retention, and exit.
Employee request management
Improve the employee experience by providing a user-friendly solution to automate all types of requests (vacation, travel, expenses, etc.)
Collaboration & knowledge sharing
Centralize communications, collaborate, share knowledge and documents, plan your tasks and meetings, manage reviews and approvals.
Customer success and genuine care
Constantia Flexibles uses Creatio to consolidate and harmonize sales workflows across global offices.
Visteon has automated end-to-end quotation lifecycle management workflows.
OKI leverages Creatio to streamline service management through regional channel partners.
Haynes International leverages end-to-end customer management capabilities of Creatio.
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